PRIVACY POLICY

PRIVACY POLICY

Dahlia Bianca A.Ş. protects in strict confidence the information collected from you by respecting your secrecy and takes necessary technical and administrative measures.

Within this Privacy Policy; we aim to provide information about that which information is collected from you, the usage purpose of this information, to whom this information is transmitted and also about security issues.

Please refer to our Policy on the Protection and Processing of Personal Data for detailed information about your personal data, rights arising from Law numbered 6698 and usage of these rights.

Examples of Collected Information

Information Provided by You When Using the Site

You will share information with us when you do the following transactions:

• When you search for products or services
• When you place an order through the site
• When you provide information in your account (and if you used more than one email address or mobile number when shopping with us) or in your Profile
• When you contact us by phone, e-mail or other means
• When you complete a questionnaire, support request or participation form for competition
• When you create Wish Lists or gift records

As a result of these actions, you may be providing us some information such as: your name, address, telephone number, payment information; your age; your location; persons to whom the purchases are sent; financial information.

Automatic Information

Examples of information we collect and analyze:

• The Internet protocol (IP) address used to connect your computer or other device to the internet
• Login email address and password
• Your purchase history, which we can sometimes combine with other similar information from our customers to create features such as Best Sellers
• Any Uniform Resource Locator (URL) clicked on our site or web site (including date and time); cookie number; the products and/or content you are looking foe, page response times, download errors, page interaction information ( such as scrolling, clicks and mouse hovering)
• Phone numbers used to call the customer service number

In addition, we may use cookies and other technologies in applications and on our websites to collect screening, usage and the other technical information for fraud prevention.

Purposes of your Personal Information Process

We process your personal information to conduct, offer and improve the services that we provide to our customers. These purposes are:

• Purchase and delivery of products and services: We use your personal information to receive and deliver your orders, deliver products and services, process the payments, and contact you regarding orders, products, services and promotional offers.
• Providing services, troubleshooting and improving: We use your personal information to provide functionality, evaluate the performance, correct errors, and improve practicality and effectiveness of the Services.
• Recommendations and personalization: We use your personal information to propose features, products and services that may be of interest to you, determine your preferences, and personalize your experience with the services.
• Compliance with legal obligations: In certain cases, as required by law, we have a legal obligation to collect and process your personal information. For example, we collect information related to the location and bank account from the vendors for identification and the other purposes.
• Communication with you: We use your personal information to communicate with you about the services through different ways (eg. by phone, e-mail, chat).
• Fraud prevention and credit risks: We process personal information to protect the security of our customers, Bluemint and the others and to prevent and diagnose fraud and abuse. We can also use rating methods to assess and manage credit risks.

Cookies

We use cookies to enable our systems to recognize your browser and provide you with services. For more information about cookies and how we use them, please refer to our Cookie Policy.

Sharing Your Personal Information

• Third Party Service Providers: We assign other companies and individuals to perform functions on our behalf. Examples include; fulfillment of orders for products and services, delivery of packages, sending of posts and e-mails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid lists and links), processing payments, submitting content, credit risk rating and providing customer service. These third-party service providers may have access to the personal information required to perform their function, but may not use it for other purposes. In addition, they must process personal information in accordance with this Privacy Policy and in accordance with applicable data protection laws.
• Protection of Rights: We may disclose account information and other personal information if we consider it appropriate to enforce compliance with the law, the Membership Agreement and the Terms of Use and other agreements, or to protect the rights, property or security of Bluemint, our users or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk.
• Except as provided above, when your personal information is shared with third parties, you will receive a notification and have the option to choose not to share it.

Transfer Personal Data Outside Turkey: We may transfer your personal information to the European Union countries and the United States for the purpose of storing and processing it for the purposes described in this Privacy Notification. As mentioned above, when sharing the personal information to the countries other than Turkey, we will ensure that the information is transferred in accordance with this Privacy Policy and other policy texts and as permitted by applicable law on data protection.

Security of Your Information

The collected financial information is used to bill you for the products and services you purchase. When you make an online payment purchase on the website or in the mobile application, you agree that your financial information will be provided to the third parties (banks, credit card companies, etc.) required to carry out your transaction. The information to be shared includes all necessary financial information including credit card number, expiration date, CVV2.

In the transactions you will perform in a secure environment, no information can be obtained by any person, institution or organization except for you and the bank that has allocated the credit card to you. The credit card transaction page transmits the card information directly to the bank POS system and informs the member of the transaction result. Credit card information is not transmitted by e-mail or similar methods and is never stored by Bluemint. It is not possible for us to access the credit card information transferred as a result of the online transaction.

We work to protect the security of your information during transmission by using the Secure Sockets Layer (SSL) software that encrypts information when you log in.

For any further questions:

Title: Dahlia Bianca A.Ş.

Address: Merkez, Bomonti, Silahşör Cd. no:38, 34381 Şişli/İstanbul

E-mail: [email protected]